Last updated: September 20th, 2025
At Can-du Educator Tools, we take your trust seriously. This page brings together everything you need to know about how we handle your data, how subscriptions work, what you can expect from us, and what we expect from you.
Can-du is operated by 768483 NB Ltd., a corporation registered in New Brunswick, Canada.
Privacy Officer: Amanda Leblanc, CEO
Contact: info@can-du.com
Definitions
- Account: Your registered account on Can-du.
- Educator: A teacher, substitute, educational assistant, homeschool educator, or daycare educator aged 18 or older.
- Service / Platform: The Can-du website, app, features, and related services.
- Content: Lesson plans, schedules, and other materials you create in the Service.
- Student Data: Any information about students that you may enter.
- Personal Information: Information about an identifiable individual as defined by applicable Canadian privacy laws.
Part A — Privacy & Cookies
Laws we follow
We comply with PIPEDA and, where applicable, Quebec’s Law 25, Alberta’s PIPA, and British Columbia’s PIPA.
What we collect
- Name, email, province
- Technical data such as IP address and device/browser info
- Cookies and analytics data (non-essential only with your consent)
- Payment details processed by Stripe (we do not store full card numbers)
Why we collect it
- To create and manage your Account
- To align lesson content to your provincial curriculum
- To process payments and send essential service notices
- To provide optional newsletters/resources if you opt in
- To meet legal and tax obligations
We do not sell personal information or use it for targeted advertising.
Consent and your choices
- By signing up, you consent to the uses described above.
- Marketing and analytics require an explicit opt-in.
- You can withdraw consent or change preferences anytime via settings or by emailing us.
Cookies
- Essential cookies keep you signed in and the site working.
- Analytics/performance cookies are optional and only set with your consent.
- You can change cookie preferences at any time in your browser and in the platform.
Sharing with service providers
We use trusted providers to run Can-du, including:
- Stripe for payments (servers in the United States)
- Odoo for hosting (currently Brazil, with transition to Canada planned by 2026)
These providers are contractually required to protect data to Canadian standards. Some processing outside Canada may be subject to local laws. We require equivalent protections by contract.
Security
We use encryption at rest and in transit, limited staff access, multi-factor authentication on admin accounts, and secure backups. If a breach creates a real risk of significant harm, we will notify you and the relevant privacy authority without delay.
Your rights
You can request access, correction, deletion, or withdraw consent at any time. We respond within 30 days.
Retention
- Active accounts: retained while in use.
- Inactive accounts: if there is no login activity for 24 months, we delete or anonymize within 2 years, unless the law requires longer.
- Financial records: retained up to 7 years (or as required by law).
- Usage logs/analytics: retained for up to 24 months after collection, unless aggregated/anonymized sooner.
Students and minors
Can-du is for educators. Avoid entering personally identifiable student information.
We have plans of further integrating other areas of school needs. When that time comes that we offer features that collect Student Data directly:
- We will require parental or guardian consent for children under 13 across Canada, and under 14 in Quebec.
- Student Data will never be used for marketing.
AI & automated decision-making
Can-du provides optional AI-generated ideas. You remain responsible for reviewing and adapting them before use. We do not make automated decisions with legal or similarly significant effects on users.
Complaints
Contact info@can-du.com. You may also contact:
- Office of the Privacy Commissioner of Canada
- Commission d’accès à l’information (Quebec)
- Information and Privacy Commissioner of Alberta
- Information and Privacy Commissioner of British Columbia
Part B — Terms of Use
Who can use Can-du
- The Service is for Educators aged 18+.
- We do not audit educator status or require proof of identity, but the Service is designed for teaching contexts.
Access & security
- Access may be role-based.
- Keep your username and password confidential.
- You are responsible for all activity in your Account.
- Tell us promptly if you suspect unauthorized access.
Registration & information accuracy
Provide accurate, current information and keep it up to date. We may suspend or terminate Accounts with inaccurate information.
Your responsibilities
- Use the Service for lawful educational purposes.
- Do not enter sensitive Student Data unless you are authorized and compliant with applicable laws and policies.
Prohibited content and actions
You agree not to:
- Upload or share content that is unlawful, harassing, defamatory, obscene, hateful, or invasive of privacy.
- Infringe copyrights, trademarks, trade secrets, privacy or publicity rights.
- Upload malware or harmful code, attempt to bypass security, or disrupt the Service.
- Scrape, spider, or use automated means to extract data without written permission.
- Reverse-engineer, decompile, or attempt to access source code.
- Impersonate another person or misrepresent your identity.
- Use the Service to advertise or solicit business except as expressly permitted.
Submissions and feedback
If you send ideas, suggestions, or feedback, you grant Can-du a perpetual, irrevocable, royalty-free right to use them without obligation to you.
Your content and IP
- You own your Content.
- You grant Can-du a license to use anonymized or aggregated versions of your Content to operate, improve, and develop the Service, including training AI features.
- Plans can be shared privately in the platform or exported and shared elsewhere by you.
- The Can-du platform, software, design, brand, and trademarks belong to 768483 NB Ltd.
Service availability and changes
We aim to provide a reliable Service, but we do not guarantee uninterrupted or error-free operation. Maintenance windows and outages may occur. We may update, modify, or discontinue features at any time. If we make significant changes that materially impact you, we will give reasonable notice when practical.
Subscriptions, renewals, cancellations
- Subscriptions renew automatically until you cancel.
- Billing is monthly or annually, based on your plan.
- You can cancel anytime; you keep access until your current billing period ends.
- We do not provide mid-cycle refunds, except where required by law.
- We may change prices with advance notice.
Termination and suspension
We may suspend or terminate your Account if you violate these Terms, misuse the Service, or engage in unlawful activity. You may export your Content before your subscription ends. Certain obligations continue after termination, including intellectual property, indemnification, and liability limits.
Third-party links and resources
The Service may link to third-party websites or resources. We do not control or endorse them and are not responsible for their content, products, or practices. Review their terms and privacy policies before using them.
Warranty disclaimer
The Service is provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Any material you upload/download is at your own risk; you are responsible for safeguarding your data and devices.
Limitation of liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, data, goodwill, or business interruption.
- Our total liability for any claim is limited to the subscription fees you paid in the 12 months before the event giving rise to the claim.
Indemnification
You agree to defend, indemnify, and hold harmless 768483 NB Ltd., its officers, employees, and contractors from claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your misuse of the Service, your Content, your violation of these Terms, or your entry of Student Data without proper authority.
Dispute resolution, governing law, venue
These Terms are governed by the laws of New Brunswick and the laws of Canada that apply there. Disputes will be handled exclusively in the courts of New Brunswick. Before filing a claim, you agree to first contact us and allow 30 days to resolve the issue informally.
Time limit to bring claims
To the extent permitted by law, any claim relating to the Service must be brought within two years after the claim arises, or it is permanently barred.
No relationship created
These Terms do not create a partnership, joint venture, employment, or agency relationship between you and Can-du.
Assignment
You may not assign these Terms without our written consent. We may assign these Terms as part of a merger, acquisition, financing, or sale of assets.
Severability, waiver, entire agreement
If any provision is unenforceable, the rest remain in effect. A failure to enforce is not a waiver. These Terms and our Privacy & Cookies sections are the entire agreement and supersede prior understandings.
Changes to this Legal Hub
We may update this page if our Service or the law changes. Significant changes will be emailed; other updates will be posted here with a new “last updated” date.
Contact and support
Questions about privacy, cookies, or these Terms: info@can-du.com
We’re teachers building for teachers. If something here feels unclear, tell us and we will fix it.